What is FaxLock?

FaxLock is a secure document delivery platform that encrypts and tracks fax transmissions end-to-end. It prevents unauthorized access, ensures compliance with HIPAA and SOC 2 standards, and provides real-time audit logs for every fax sent or received, eliminating the need for traditional hardware, with flexible pay-per-fax or subscription pricing.

What Problems Does FaxLock Solve?

Traditional fax machines and basic online fax services leave sensitive data vulnerable to interception and unauthorized access. FaxLock solves this by:

Eliminating Hardware: No need for phone lines or physical machines.
Ensuring Compliance: Built-in features to meet strict HIPAA and SOC 2 requirements.
Providing Auditability: Every transmission is logged with timestamps and user data.
Securing Data: End-to-end encryption protects documents in transit and at rest.

How Does FaxLock Compare to Traditional Faxing?

Security: Traditional fax uses unencrypted phone lines; FaxLock uses AES-256 encryption.
Access: Traditional fax requires physical presence; FaxLock allows secure access from any web browser or API.
Storage: Traditional fax uses paper; FaxLock provides a searchable, encrypted digital archive.

Is FaxLock HIPAA Compliant?

Yes. FaxLock encrypts all transmissions in transit and at rest, maintains detailed audit logs, and signs Business Associate Agreements (BAAs) with covered entities. We adhere strictly to the technical safeguards outlined in the HIPAA Security Rule.

Frequently Asked Questions

Can FaxLock integrate with my existing EHR or CRM?

Yes. FaxLock provides a REST API and pre-built connectors for major EHR systems (like Epic and Cerner) and CRM platforms (like Salesforce and HubSpot), allowing seamless document delivery directly from your existing workflows.

How does FaxLock differ from a traditional fax machine?

FaxLock eliminates hardware, phone lines, and physical paper. It sends and receives faxes via the web or API, with end-to-end encryption and a searchable digital archive, making it far more secure and efficient.